At office: creating visual clutter

At the moment i am almost at the verge of completing my diploma with Just Dial. sharing the visual clutter that gets created on my desk, while i try to connect dots to create a new service design model. Jotting down various anxiety a user feels while :

a. Searching for the right doctor

b. Booking appointment over the phone

c. creating a new service line for users to take a “2nd” opinion from a qualified pool of doctors

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